FTI bankruptcy: Instead of money, mail comes from the insolvency administrator | Life & Knowledge
Stuttgart/Berlin – 120,000 holidaymakers have applied for compensation since the FTI bankruptcy. Many are still waiting for their money. But instead of coal, mail now comes from the insolvency administrator.
Again great uncertainty for cheated FTI customers: 215,000 holidaymakers are affected, whose package tours have been canceled.
The last time they got it was in August a letter from the German Travel Insurance Fund (DRSF), which caused trouble. Anyone who wanted their money back only had 90 minutes to fill out a complex online form.
FTI customers who managed to fill out the application quickly despite many adversities are still waiting today Money.
Including a BILD reporter Alexandra zu Castell-Rüdenhausen, who spent 3,000 euros for a FuerteventuraVacation paid: “There has been no refund so far.”
Instead, the letter came from insolvency administrator Axel W. Bierbach, which was sent shortly after FTI bankruptcy the customer once again in June gave false hopes.
Bierbach now offers to submit claims “to the insolvency table” “if you have not received a refund or only a partial refund from the DRSF or a third party (credit card provider, banks, payment service providers, etc.)”.
With a personalized PIN you can do this on a website. The request is to first adhere to the recommended repayment methods (e.g. DRSF) “so as not to unnecessarily delay the entire process”.
Yes, now what! BILD followed up.
Dr. Holger Handstein from the DRSF says: “If consumers have already made claims to the DRSF, it is advisable to wait for reimbursement.”
According to Dr. Handstein says the refund process has already started and payments are ongoing: “Reimbursement by the DRSF is therefore safer and faster for package travelers. Consumers can expect at best a small repayment from the bankruptcy estate and the process will take several years.”
Anyone who does not receive any or only part of their money from the DRSF can then go through the insolvency table. Dr. Handstein: “According to the insolvency administrator, this will probably be possible without any additional fees until the end of 2025, as the first examination date in the insolvency proceedings will only take place then.”